{"id":899,"date":"2025-07-22T12:51:34","date_gmt":"2025-07-22T12:51:34","guid":{"rendered":"https:\/\/www.bee-pilot.io\/support\/"},"modified":"2025-12-26T08:52:06","modified_gmt":"2025-12-26T08:52:06","slug":"support","status":"publish","type":"page","link":"https:\/\/www.bee-pilot.io\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">\ud83d\udc1d <strong>bee-pilot.io \u2013 Support &amp; Contact<\/strong><\/h2>\n\n<p>If you have any questions, problems, or feedback about the Bee Pilot app, you can contact us at any time by email.<\/p>\n\n<p>\ud83d\udce7 <strong>Support email:<\/strong> <a href=\"mailto:support@bee-pilot.io\">support@bee-pilot.io<\/a><\/p>\n\n<p>We usually respond within 1\u20132 business days.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading\">Legal information:<\/h3>\n\n<p>This page is exclusively for support for our iOS and Android apps. You can find more information in our <a href=\"https:\/\/www.bee-pilot.io\/en\/privacy-policy\/\">privacy policy<\/a> and in the <a href=\"https:\/\/www.bee-pilot.io\/impressum\/\">imprint<\/a>. <\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\">\ud83d\udd27 Tips for a quick solution<\/h2>\n\n<ul class=\"wp-block-list\">\n<li>Make sure you are using the latest app version<\/li>\n\n\n\n<li>When reporting errors, please provide: device type, iOS\/Android version, and a short description<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\">\ud83d\udccc Other ways to contact us<\/h2>\n\n<p>In addition to technical support, we are also available for general inquiries.<br\/>Please also use the email address <a href=\"mailto:support@bee-pilot.io\">support@bee-pilot.io<\/a> if you:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Have <strong>questions about using the app functions<\/strong> (e.g. locations, colonies, checklists)<\/li>\n\n\n\n<li>Would like to contribute <strong>suggestions or requests for further development<\/strong> of the app<\/li>\n\n\n\n<li>Have <strong>cooperation requests<\/strong> (e.g. for training courses, beekeeping associations, media or specialist retailers)<\/li>\n\n\n\n<li>Would like to submit <strong>press or media inquiries<\/strong><\/li>\n\n\n\n<li>Are interested in <strong>collaborating as a beta tester<\/strong><\/li>\n\n\n\n<li>Require information about <strong>our paid subscriptions<\/strong> and invoices<\/li>\n<\/ul>\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\ud83d\udc1d bee-pilot.io \u2013 Support &amp; Contact If you have any questions, problems, or feedback about the Bee Pilot app, you can contact us at any time by email. \ud83d\udce7 Support email: support@bee-pilot.io We usually respond within 1\u20132 business days. Legal information: This page is exclusively for support for our iOS and Android apps. You can [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-899","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6 (Yoast SEO v26.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Support - bee-pilot.io<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.bee-pilot.io\/en\/support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support\" \/>\n<meta property=\"og:description\" content=\"\ud83d\udc1d bee-pilot.io \u2013 Support &amp; Contact If you have any questions, problems, or feedback about the Bee Pilot app, you can contact us at any time by email. \ud83d\udce7 Support email: support@bee-pilot.io We usually respond within 1\u20132 business days. 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